Windows 7 Home – Taskbar & Start Menu Problems

[Kean]

Hi everyone, this is my first post and I am new to this forum, please be nice to me

I just bought a new Acer Aspire 5745G laptop which comes with Windows 7 Home OS. Long words short, when I right click the MSN on the taskbar and click on the online status (say, to busy) or sign off, instead of functioning properly, a window “C:\WINDOWS\system32” comes out. This happens on the taskbar, same problem occurs on the programs that I pin at the Start Menu.

Did anyone encounter the same problem before? Can anyone here please help me. I will very much appreciate any input.

**Edit: I restored everything to factory default but the problem still exists. I also scanned with Malwarebytes' and nothing happened.

[hellnoire]

It might have been a shortcut to install it... but that seems rather odd.

[Kean]

It might have been a shortcut to install it... but that seems rather odd.

Hi hellnoire

Thanks for replying. I am not exactly sure what you mean, could you please enlighten me? I am new to Windows 7. Please help...

[hellnoire]

Like it might have been a link to IE to download and install it. That's what I mean.

[Ceyfer √]

I'm also confused? So it's a new pc...

Pls. share the screen shot use Windows 7 snipping tool and post the image here.

[Kean]

I'm also confused? So it's a new pc...

Pls. share the screen shot use Windows 7 snipping tool and post the image here.

Let me try to explain again. When I right click on the MSN on the taskbar and left click on the "Busy" status, folder C:\WINDOWS\system32 pops up. Is that possible the registry problem? If so, how do I fix that. Thank you in advance.

---------- Post added 06-16-2010 at 12:27 PM ---------- Previous post was 06-15-2010 at 03:54 PM ----------

---------- Post added at 12:29 PM ---------- Previous post was at 12:27 PM ----------

Dear hellnoire & ceyfer,

Thank you very much for your time and inputs!

I found the solution, apparently it was the 3rd party shell extensions that caused the jump list problem.

For anyone who wants more info, go to http://social.technet.microsoft.com/Forums/en/w7itproui/thread/58c12e12-09cf-4eba-9890-270deb60e289

Cheers