how to find if sound device is working

[cybercop]

hi everyone,

i'm using mercury PVM7 V3.1 motherboard and window XP service pack 2.
my motherboard has Realteck audio device embedded on it.
After formatting my PC , my speakers stopped working.....i downloaded realteck audio drviers again n again in installed it....but all in vein.

i don't even get speaker symbol at right bottom corner of PC which i use to get. I'm not able to understand if there is problem with my audio device or audio drive...

pls help me.....tell any software or method to figure out what is the problem

thanks in advance

[Ande]

Did you try going to sounds on the control panel and re-configuring? Are you saying you don't get "systems" sounds?
Verify that the speakers are plugged into the corrrect pin.

[INDRANIL]

First look what any said above that the speakers are plugged in or not. Then open devmgmt.msc from run and look there for you audio device. Another way you can type sndvol32.exe for your audio control window. But first make sure you device is working.

[JayCub]

Hi cybercop as you mentioned after a reformat that your speakers where not working so this implies that they where ok beforehand.. i have had a problem similar to yours with the realteck drivers, try removing the new driver you downloaded and look for an earlier version of the driver and see if that solves the problem after following the advice above..
When you have your all your drivers udated back them up and the next time you reformat at least you know you will have all working drivers to start with

[cybercop]

hi everyone
i tried everything but all in vain......

pls find attached screen shot for your reference

SP32-20100827-221802.jpg
SP32-20100827-221737.jpg
SP32-20100827-221718.jpg
SP32-20100827-221744.jpg
SP32-20100827-221645.jpg

n let me know if there is problem with my audio device or audio drivers

thanks in advacne

[INDRANIL]

Open devmgmt.msc scan for a hardware change. Fresh install the drivers again. It seems to be a driver problem.

[Boyfriend]

Have you downloaded Realtek AC97 Audio drivers or Realtek Audio HD drivers? I think your mobo is old and you can use Realtek AC97 Audio drivers only.

[cybercop]

hi indranil n boyfriend,

i tried devmgmt.msc to scan hardware changes....but its shows only scanning window n then disappears suddenly.

also i downloaded n installed realtek 97 audio codec from realteck website

but still not got any result..


now am i suppose to take my pc to some service center?

thanks in advance

[SomeOne]

Hi cybercop,

I have ever encountered that problem before with my XP SP3, just like the 5 screenshots you provided. A simple reboot did fix my problem that time..

Try to disable and uninstall your audio drivers first from Device Manager before you install a new one. Make sure you have downloaded the drivers specifically for your models. Much safer, if you can install from the "cd drivers" given (if any).

[Boyfriend]

@cybercop: Have you tried Microsoft Update? Manually run it and check drivers it finds during scan. Also, use Unknown Devices (1.4) and post here the info.