Symantec email proxy popup and hacktool.rootkit notification

[bet1968]

Hi Raymond,

My boss computer is flooded with symantec email proxy popup and when i type %temp% in the run dialog box symantec notify me about hacktool.rootkit is found and it is in pending analysis.Also when i type %temp% in the run dialog box it alwyas goes to my documents.

One more funny things is system font subtitle and web browser font changed to italic.Please raymond help me this as soon as possible.Operating system is Winxp Sp3 and anti virus is Symantec endpoint protection 11.0.Thanking u.

[Flubug]

On the first look of things, I think the system got infected by some spyware or some sort. I suggest running a full antivirus scan as well as other spyware or malware scans. Make sure your signature files are all up to date.

[blackrose]

The best thing is scanning the PC with the best ANTI - Spyware and Virus. Never trust symantec product they will put you in problem.

Try Ashampoo which is free also and you get free 1 month Key.

[prashanthpai]

Nah Ashampoo ain't that good. Their shareware sometimes you get it as free through promotional offers - the thing is that it's not worth to be a shareware in first place. And they spam too, believe me.

And for computers in offices like your boss's which may contain financial info or critical info, it's advised to go for shareware solutions from Kaspersky or Symantec . Symantec wouldn't give crippled stuff for Endpoint Protection as it's made for business environment.

Update your AV and scan the PC.
Or download Kaspersky AVP Tool and scan.

[tangomouse]

the top two apps for malware / spyware is super anity spyware "all one word" and pctools spyware doctor ,both offer free "trail" versions ,however if u download google pack u can get a cut down version of spyware doctor for free! ,i would run both of them and delete what thay find