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Experienced User
"Unable to recognise USB"
I dont know why, but from the last two days, im having a strange problem in my PC that it is unable to detectany usb mass storage devices. It can only detect printers and mouse. Whenever i plugin any of the flash drives, it displays an error message,
"Unable to recognise USB
One of the USB devices connected to your computer cannot be recognised or has malfunctioned."
I have checked all the drivers in device manager for the usb's but i didnot find any thing. I also connected it to the back port, but nothing happend. I also thought that there might be some dust on it and even dusted it. I installed vista and checked to find out if there was a problem in xp, but the same not recognised error. I tried to search for this problem on the net at many places and tried everything they mentioned, but I am still in vain.
Now hoping to get it solved it from here. Pls. help.
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Experienced User
Try using this:
http://www.nirsoft.net/utils/usb_devices_view.html
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Experienced User
still it couldnt get it even when my flash drive is connected, the bordered one is the one that is connected
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Experienced User
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Administrator
The first solution posted by utkarsh30june is called Power Drain. It is a common troubleshooting step that HP would advice a user to do when experiencing hardware problems.
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Experienced User
Is "removable storage" service enabled ?
Happy To Help
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Experienced User
@utkarsh, The articles you gave, i had read them already and also tried them. but nothing happened.
@ Prashant pai the removable device is enabled.
But, again when I tried to connect the usb, I couldnt find enough space to insert it at the back port, I had to remove the MFP machine's (Sharp AM 400 printer. Scanner, Fax, Copier, Printer all in one) USB cable which I had bought recently, and connected it the same day when this problem started. Then when I connected the Flash drive, to my surprise, it worked!!. Then i put back the MFP cable first at the back port, and secondly the USB at the front, it displayed the same message again. I removed the MFP cable and re-inserted the flash, it worked.
So, the conclusion,
The MFP uses more power of the motherboard, to make very less available to the flash drive, and hence, due to less/no power running through the flash, does not recognise it. And starts working when the MFP cable is removed.
Thaks Joel, Utkarsh, Ray and prashantpai for trying to help me.
Last edited by heart reaper; 11-24-2008 at 08:43 PM.
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Experienced User
Welcome heart reaper, gud to know your problems gone even tho I dint contribute much.
EDIT: Lol, now I too have to modify my post.
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Experienced User
you dont need to do so. because, may be some one else with the same problem might solve his problem using the link and the software you gave. so i would recommend you keep it the same
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Experienced User
Nooo, i meant you calling me xj, and i calling you hr..Lawl..
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