Page 1 of 3 123 LastLast
Results 1 to 10 of 22
  1. #1
    Newbie
    Overall activity: 0%

    Join Date
    Apr 2010
    Location
    India
    Posts
    37
    Liked
    0 times
    Points
    3,719

    Cool "The dependency service or group failed to start"-Windows7

    "The dependency service or group failed to start"
    I get the above msg in "Network nd sharing center" in Windows7, so i couldnt connect to the net either through Lan or Wifi. When i go for troubleshooting option its says problem found:"The diagnostic policy service is not running", when i tried to start it manually from services.msc i get another error:"Windows could not start the Diagnostic Policy Service on Local Computer; Error 5: Access is denied".
    I googled to find a solution for this problem. I referred the following sites
    1.http://support.microsoft.com/kb/943996
    2.http://social.answers.microsoft.com/Forums/en-US/vistanetworking/thread/a2cf9717-6c0d-47d9-ae2f-ee0263a5f880

    I had followed the steps given in those sites: "It is possible the permissions on a specific registry key was altered. You can try correcting this by going to Start, type regedit in the command prompt, right click the regedit program and select Run as Administrator. In the Registry Editor click the arrow to expand the selection, go to HKEY_LOCAL_MACHINE, SYSTEM, CurrentControlSet, Services, DPS, right click Parameters and choose Permissions. On the Permissions screen, select the TrustedInstaller user. If you do not see the TrustedInstaller user, click Add, type NT Service\TrustedInstaller and press OK. Ensure that the Full Control and Read permissions are checked for the TrustedInstaller user".

    But even after doing all that the problem persists i.e "The dependency service or group failed to start" nd "Windows could not start the Diagnostic Policy Service on Local Computer; Error 5: Access is denied" when tried to start the service manually.

    Plz help.
    (Im attaching the screen shots for your reference)
    2.JPG1.jpg3.jpg

  2. #2
    The Specialist *
    Overall activity: 76.0%

    Join Date
    May 2010
    Location
    KOLKATA
    Posts
    5,162
    Liked
    731 times
    Points
    47,580
    Run ipconfig /all put the results here.
    I don't need to know everything, I just need to know where to find it, when I need it.

  3. #3
    Newbie
    Overall activity: 0%

    Join Date
    Apr 2010
    Location
    India
    Posts
    37
    Liked
    0 times
    Points
    3,719
    Quote Originally Posted by INDRANIL View Post
    Run ipconfig /all put the results here.

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : My-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
    Physical Address. . . . . . . . . : 00-1C-BF-4D-EA-FB
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC
    Physical Address. . . . . . . . . : 00-1B-38-BF-60-2F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::d9a7:ce9e:463d:a806%12(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.168.6(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{7A19BABA-64AA-4869-B078-DDFF7101F41A}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{4B341FBA-3C87-40F1-A5A4-BB0C257533AF}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Reusable Microsoft 6To4 Adapter:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter 6TO4 Adapter:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #5
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 15:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #8
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 13:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #6
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 16:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #9
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

  4. #4
    The Specialist *
    Overall activity: 76.0%

    Join Date
    May 2010
    Location
    KOLKATA
    Posts
    5,162
    Liked
    731 times
    Points
    47,580
    Start > All Programs > Accessories > Command Prompt (Right-Click and Run as Administrator)

    1. type: sfc /scannow and then press Enter.

    reboot your computer. See if the error still there then run

    2(a).Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

    2(b).Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

    Reboot the machine.

    update here.
    Last edited by INDRANIL; 08-15-2010 at 10:17 AM.

  5. #5
    Experienced User
    Overall activity: 0%

    Join Date
    Apr 2009
    Location
    India
    Posts
    117
    Liked
    0 times
    Points
    6,492
    Try these solution, Though i have never encountered this type of problem but still see if this helps you,

    1) Try System Restore to an earlier date if you have created any.

    2) Log-in as Administrator(by default Administrator account is disabled u have to enable it) and then start the Diagnostic Service Host and then Diagnostic Policy Service.


    See if this help .

  6. #6
    Digital Knight
    Overall activity: 0%

    Join Date
    Feb 2010
    Location
    Troy, MO
    Posts
    1,239
    Liked
    1 times
    Points
    11,871
    Go to services. find Diagnostic Policy service. Right click. Click on dependencies. Find dependencies that
    are not started and start them. Also make sure they are set to automatic, not manual or disabled.
    "Two things are infinite: the universe and human stupidity; and I'm not sure about the the universe." Einstein

  7. #7
    Newbie
    Overall activity: 0%

    Join Date
    Apr 2010
    Location
    India
    Posts
    37
    Liked
    0 times
    Points
    3,719
    Quote Originally Posted by INDRANIL View Post
    Start > All Programs > Accessories > Command Prompt (Right-Click and Run as Administrator)

    1. type: sfc /scannow and then press Enter.

    reboot your computer. See if the error still there then run

    2(a).Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

    2(b).Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

    Reboot the machine.

    update here.
    Tried all the above options, but the problem persists dude

    ---------- Post added at 06:34 PM ---------- Previous post was at 06:24 PM ----------

    Quote Originally Posted by Ande View Post
    Go to services. find Diagnostic Policy service. Right click. Click on dependencies. Find dependencies that
    are not started and start them. Also make sure they are set to automatic, not manual or disabled.
    There are no dependencies in Dependencies tabbed menu under "Diagnostic Policy service".
    and Diagnostic Policy service is set to 'automatic'

    ---------- Post added at 06:35 PM ---------- Previous post was at 06:34 PM ----------

    Quote Originally Posted by assassin View Post
    Try these solution, Though i have never encountered this type of problem but still see if this helps you,

    1) Try System Restore to an earlier date if you have created any.

    2) Log-in as Administrator(by default Administrator account is disabled u have to enable it) and then start the Diagnostic Service Host and then Diagnostic Policy Service.


    See if this help .
    For some or the other reason i dont prefer system restore

  8. #8
    The Specialist *
    Overall activity: 76.0%

    Join Date
    May 2010
    Location
    KOLKATA
    Posts
    5,162
    Liked
    731 times
    Points
    47,580
    1.Type "msconfig", press "OK"
    2. Under General in the System Configuration click on "Normal Startup" and reboot.

    Set Network Location Awareness service startup type to manual if it is stopped or disabled.

  9. #9
    Digital Knight
    Overall activity: 0%

    Join Date
    Feb 2010
    Location
    Troy, MO
    Posts
    1,239
    Liked
    1 times
    Points
    11,871
    Have you checked you permission to run the program(s)? If in doubt, and you're the only on on the computer, change permissions to everyone. I did that to get by a few micro-halts.
    Also verify your temp directory is fully R/W by everyone.

  10. #10
    Experienced User
    Overall activity: 0%

    Join Date
    Apr 2009
    Location
    India
    Posts
    117
    Liked
    0 times
    Points
    6,492
    For some or the other reason i dont prefer system restore
    Then Try the second option

 

 
Page 1 of 3 123 LastLast

Similar Threads

  1. 5 licenses of "Application as Service" giveaway
    By sujay in forum Personal Giveaways
    Replies: 4
    Last Post: 12-20-2011, 12:43 AM
  2. Replies: 13
    Last Post: 04-03-2011, 11:38 PM
  3. Prevent Opening "My Documents" Folder in Windows Start Up
    By shresthasr in forum General Forum
    Replies: 3
    Last Post: 05-25-2009, 11:13 PM
  4. Change "Start" Button text in Windows XP
    By xje4bv in forum General Forum
    Replies: 17
    Last Post: 12-18-2008, 03:05 AM
  5. Replies: 2
    Last Post: 09-30-2008, 04:48 PM

Tags for this Thread

All times are GMT +8. The time now is 08:02 AM.