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  1. #1
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    Windows experiece index keeps crashing

    I am sure this is due to Kaspersky 2010 ,both on windows 7 and vista since installing, WEI will go 90% of the way before returning the error that it cant continue .

    On win 7 it saying can be computed due to a error been reported from the OS, driver or other component.

    On vista just the usual this as stopped working,in unusual way.

    vista win 7
    Attached Images Attached Images
    Last edited by snarff; 11-04-2009 at 09:03 PM. Reason: added image

  2. #2
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    Well i also got the same problem as your's...thinking that kaspersky involve in this matter is not true as i didn't have any problem with it on vista...but on win 7, i got that crash 2..thinking that the driver problem is the reason,naah all driver is install n working properly...but after i installing win 7,(clean installation n no 3rd party software install) the WEI is working...well maybe...something is missing here..lol...expected 2 be the KIS too...as ur's have the probs in vista..

  3. #3
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    Quote Originally Posted by kronos_fir18 View Post
    Well i also got the same problem as your's...thinking that kaspersky involve in this matter is not true as i didn't have any problem with it on vista...but on win 7, i got that crash 2..thinking that the driver problem is the reason,naah all driver is install n working properly...but after i installing win 7,(clean installation n no 3rd party software install) the WEI is working...well maybe...something is missing here..lol...expected 2 be the KIS too...as ur's have the probs in vista..

    I can see where your coming from, but in terms of win 7 it was working before i installed KIS as to vista, the near same problem with both OS,S.
    Thats why i started another thread to look for KIS alternatives,lol.

  4. #4
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    lol...just wanna express my ''anger'' to that probs...lol..thinking that '' thank god, i thought that i were the only one who facing this problem''..lol

  5. #5
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    Quote Originally Posted by kronos_fir18 View Post
    lol...just wanna express my ''anger'' to that probs...lol..thinking that '' thank god, i thought that i were the only one who facing this problem''..lol
    I think it might a conspiracy by KIS imo, that because all there keys have been hammered these last couple of weeks with the different promos that ran on different sites, they have sent out a bug in there latest updates to make windows OS,s have issues in imo,lol.

  6. #6
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    Some people reported that the video card is too old?
    http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/0efad4aa-ecbe-4853-88d7-c4570d32482e

  7. #7
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    humm,,maybe it's the latest version of kis (9.0.0.736) 2010 version...b4 this,i've been using version older than that, 9.0.0.XXX got no probs on vista...have you try to unistall it n test the WEI?

  8. #8
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    Quote Originally Posted by Raymond View Post
    Some people reported that the video card is too old?
    http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/0efad4aa-ecbe-4853-88d7-c4570d32482e
    I can see what there on about. but on win 7 it was working before hand.

    Quote Originally Posted by kronos_fir18 View Post
    humm,,maybe it's the latest version of kis (9.0.0.736) 2010 version...b4 this,i've been using version older than that, 9.0.0.XXX got no probs on vista...have you try to unistall it n test the WEI?
    yeh the old version as in (9.0.0.463) is not a good idea,thats why they had a critical update to (9.0.0.736).
    Off Kas website Please Note! Only versions 9.0.0.736 (Critical Fix 2) and higher are compatible with Windows 7.
    Last edited by snarff; 11-04-2009 at 11:08 PM. Reason: Automerged Doublepost

  9. #9
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    You can try disable it, more info http://www.troublefixers.com/stop-disable-experienceassessment-index-tool-winsat-exe-in-windows-7-and-windows-vista/
    Bring Value to You! www.clicktomarketing.com

  10. #10
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    @snarff :so what is your hardware spec ?

 

 
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