Speakers showing no driver software while on skype.

[rolliet]

While on skype we couldn't speak to the other party.Clicked onto options then audio settings,found the mic was working ,recording level fluctuating,but the speaker software showing nothing.Went into device manager into audio and game controller,then clicked the audio devices then properties and all showed that the devices were working correctly and yet couldn't speak or hear the other person.Can anyone please help with suggestions, would be appreciated .Thank you. Sound not working also on MSN.

[Alboguy]

Maybe the issue was on the other side (other party). Try your speakers on a different PC.

[rolliet]

Thanks for replying,the speakers are inbuilt.It's a Toshiba laptop.

[Zug]

if you go in and did the audio settingsa nd it shows you talking into the mic (the bar moves when you talk) and you push the audio test button and you can hear it from your speakers, there is a good chance the issue is on their side.. my wife has had issues where i couldnt hear them and them me.. problem was something to do on their side.. make sure they go into their settings sand get it right as well... i will bet prolly has to do with them if yours is testing ok..

[rolliet]

Thanks Zug, microphone is ok,speakers and ringtone showing no device available.Went device manager and both multimedia audio controller and mpu 401 compatible midi device showing yellow circle with black exclamation mark inside.Mpu 401 had code 12 cannot find enough free resources,while the multimedia controller showed code 28 driver not installed,used reinstall driver button and wouldn't allow me to go further without the disk which i dont have. Can you please suggest anyway around the problem? Cheers Rolliet

[ding-dong]

update toshiba driver from their website http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp click download to put your toshiba product model

[rolliet]

Thank you dingdong, have just downloaded the sound driver realtek restarted the laptop and sound has returned,many thanks for your help,most appreciated.cheers Rolliet.

[Alboguy]

Issue fixed. Thread closed.