virus attact plz help

[bivas600]

one of my friend got some virus in his pc which could not be cured after formatting. his cpu usage is always 100% and programmes are running very very slow and task manager is not opening here is the hijackthis log file.kindly help

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:16:34 PM, on 3/19/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
D:\Program Files\BitDefender\BitDefender 2010\vsserv.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\BitDefender\BitDefender 2010\bdagent.exe
D:\WINDOWS\system32\RunDll32.exe
D:\WINDOWS\system32\igfxtray.exe
D:\WINDOWS\system32\hkcmd.exe
D:\Program Files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe
D:\Program Files\BitDefender\BitDefender 2010\seccenter.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - D:\Program Files\BitDefender\BitDefender 2010\IEToolbar.dll
O4 - HKLM\..\Run: [BDAgent] "D:\Program Files\BitDefender\BitDefender 2010\bdagent.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "D:\Program Files\BitDefender\BitDefender 2010\IEShow.exe"
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [IgfxTray] D:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] D:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] D:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [Pinnacle WebUpdater] "D:\Program Files\Pinnacle\Shared Files\Programs\WebUpdater\WebUpdater.exe" -s -f=UpdateVersion.xml -url=http://cdn.pinnaclesys.com/SupportFiles
O4 - HKLM\..\Run: [PMCRemote] D:\Program Files\Pinnacle\Shared Files\Programs\Remote\Remoterm.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - D:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\arrakis3.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender S.R.L. - D:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - D:\Program Files\BitDefender\BitDefender 2010\vsserv.exe

--
End of file - 2753 bytes

[utkarsh30june]

The HijackThis file appears clean to me. Does BitDefender Scan reveal any virus?

[bivas600]

yah bitdefender caugt 2 or 3 viruses but now the main problem is after a fresh format the cpu usage remain 100% and programmes are running very slowly.

[Odie]

I also do not see anything suspicious. You can use Process Master as a substitute for Task Manager and Autoruns to have a closer look at what is loaded on startup etc.

[bonishah88]

See whether spoolsv is not responsible for high CPU activity. and use Process Explorer to identify any processes with high CPU usage.

[grr]

yah bitdefender caugt 2 or 3 viruses but now the main problem is after a fresh format the cpu usage remain 100% and programmes are running very slowly.

which process is taking 100%?

is it right after restart or after a few minutes?

what happens in safe mode. still 100%?

[bivas600]

running in safe mode is not possible

[vir]

yah bitdefender caugt 2 or 3 viruses but now the main problem is after a fresh format the cpu usage remain 100% and programmes are running very slowly.

What is the virus ??

[hellnoire]

Control-Shift-Escape, and hit Processes on the window that pops up, then orginize it so it shows what's using the most ram, then the most CPU (click on that submenu's heading, it does it for you.)

Please list it off. Thanks.

(And yeah, that's one hell of a HijackThis Log... that's cleaner then mine is, and I try to run as little as possible. Though I suppose a few of my daily utilities need to be run at boot...Launchy, Rainlender, ActiveClipboard...)