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  1. #1
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    unable to log in window,curser is disable by virus.Anyone can help me,please?

    Hi all,

    Happy NewYear to all ! Could someone guide me to get my Vaios laptop working again? I have sort of Rogue thinggy,,,it popped up and ran my Window,showing that i was infected with spyware,and ask to purchase a program.I have used SuperMalware to try to get rid of it.After i ran the SuperMalware,it asked me to reboot,and that's when my curser freezed up.I could move my curser if i use a mouse,but then i could not log in Window,nor could i delete my password.The curser seems to be Not connected with my Window,yet i could move the box around and,,turn off my laptop. I did try SafeMode,but still having the same problem unable to type in my password. How can i sign in to my Window so i can do a system restore? Help me please..i would hate to smash my laptop.hic.

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  3. #3
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    Thread moved to the right forum section.
    welcome blupiranha

    I have used SuperMalware to try to get rid of it
    Do you mean SuperAntispyware or Malwarebytes' Antimalware, maybe?


    I did try SafeMode,but still having the same problem unable to type in my password. How can i sign in to my Window so i can do a system restore?
    Are you asked to enter a password to unlock that Rogue maybe?
    Follow the advices posted by Christy, then read this article
    http://www.raymond.cc/blog/ransomhelper-moves-fixed-windows/

    I would also download and run TDSS Killer (by Kaspersky)
    http://support.kaspersky.com/faq/?qid=208280684
    and this tool
    http://support.kaspersky.com/viruses/solutions?qid=208280932
    Last edited by leofelix; 01-20-2012 at 01:00 AM.
    Roger and out

  4. #4
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    If you are able to get in Windows, run RogueKiller.
    It is VERY effective against removing rogueware.
    http://www.sur-la-toile.com/RogueKiller/RogueKiller.exe

    If you can't get in Windows at all, your only hope is to use a rescue disk. Use either Kaspersky or Avira Rescue Disk which both are free to use.
    http://support.kaspersky.com/viruses/rescuedisk
    http://www.avira.com/en/support-download-avira-antivir-rescue-system

 

 

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