(0x8ac70013) - windows live messenger error

Discussion in 'General Computer Chat' started by jlangafeldt, Mar 17, 2009.

  1. jlangafeldt
    Offline

    jlangafeldt New Member

    Joined:
    Mar 17, 2009
    Messages:
    3
    Trophy Points:
    1
    Ratings:
    +0 / 0 / -0
    This is the error code when using a webcam with windows messenger. I have went in and followed the steps to bypass McAfee site advisor, however, when I try to save it, it won't let me save the file/path that its given me - any suggestions.
  2. Guest Ads
    Online

    Google King of the Internet

  3. hellnoire
    Offline

    hellnoire *nix Technical Support

    Joined:
    Jan 24, 2009
    Messages:
    8,925
    Trophy Points:
    266
    Ratings:
    +0 / 0 / -0
    Did you make sure WLM was closed and shutdown at the time? Or McAfee's Site Advisor was closed?
  4. jlangafeldt
    Offline

    jlangafeldt New Member

    Joined:
    Mar 17, 2009
    Messages:
    3
    Trophy Points:
    1
    Ratings:
    +0 / 0 / -0
    I hadn't but just did, it's still giving me an eorror code of " cannot create the c:\program file\mcafee\site advisor\sasets.ini file"
  5. hellnoire
    Offline

    hellnoire *nix Technical Support

    Joined:
    Jan 24, 2009
    Messages:
    8,925
    Trophy Points:
    266
    Ratings:
    +0 / 0 / -0
    Run notepad under administration mode, then try saving it. See if it works then
  6. jlangafeldt
    Offline

    jlangafeldt New Member

    Joined:
    Mar 17, 2009
    Messages:
    3
    Trophy Points:
    1
    Ratings:
    +0 / 0 / -0
    that still doesn't seem to fix....
  7. Raymond
    Offline

    Raymond Administrator Staff Member

    Joined:
    Nov 6, 2006
    Messages:
    8,845
    Trophy Points:
    280
    Ratings:
    +72 / 0 / -1
    Click on Start > All Programs > Accessories
    Select Notepad and right click then select "Run as Administrator" option.

    Click File and open Navigate to the following folder: C:\Program Files\McAfee\SiteAdvisor
    Select "All Files" as Files of type and select sasets.ini file and click on Open

    Locate the section:
    [msnmsgr.exe]
    Enabled=1
    Type1=0
    Type2=0
    NotifyChange1=0
    NotifyChange2=275
    EnumID=7

    Change the Enable section from 1 to 0 and save

    Restart your computer and it should take care of the issue.
  8. robo
    Offline

    robo Member

    Joined:
    Nov 21, 2008
    Messages:
    30
    Trophy Points:
    9
    Ratings:
    +0 / 0 / -0
    Fantastic, works for me, man I have been banging my head against the wall trying to resolve this issue.

    :rofl:
  9. Raymond
    Offline

    Raymond Administrator Staff Member

    Joined:
    Nov 6, 2006
    Messages:
    8,845
    Trophy Points:
    280
    Ratings:
    +72 / 0 / -1
    Glad it worked! Another happy user :)
  10. seanmavor
    Offline

    seanmavor New Member

    Joined:
    Apr 28, 2009
    Messages:
    1
    Trophy Points:
    1
    Ratings:
    +0 / 0 / -0
    Windows Live Messenger error 0x8ac70013

    I have had the problem where I am told that my webcam is not able to be in use because it is being used in another programme. A problem much like that in the above thread. I have however checked for McAfee and I haven't or rather have never had McAfee in my machine so I am not able to fix the error. I was wondering if there was another problem that is known that culd be causing the error in the Windows Live?
    Thanks Sean
  11. cynges
    Offline

    cynges New Member

    Joined:
    Oct 2, 2009
    Messages:
    1
    Trophy Points:
    1
    Ratings:
    +0 / 0 / -0
    I too have the same error code's appearing, however i have neither had Mcafee installed, I have norton installed but I've had that installed for the last month with no problems until afew days ago.


    What is the problem anyone ?